ABOUT US

Digital is now where your customers, operations and employees live. But no matter what type of business you’re in, you’ll be constantly challenged by the latest digital technologies, the latest GAFAM algorithm updates, and the most innovative startups and their unicorns.

Therefore, to remain competitive, your company must reinvent itself by transforming its sales, marketing, and operations into a digitally powered engine of growth.

Rather than approach it from a silo perspective, which covers only one part of the equation, we help you raise the bar when it comes to your digital transformation by leveraging a 360-degree approach to define and implement your most impactful digital and IT projects, design high-value digital experiences, and create value-driven digital products and services.

Executive Team

We bring together a team of experts and partners with a shared vision of delivering great results for the digital transformation of our clients.

Thomas Hsain

Thomas Hsain

Founder & CEO at Smartup Scale

Digital & IT Transformation Consultant | Digital Scale & Productization Expert | Keynote Speaker | ex Ernst & Young (EY) | Stanford Executive Education.

Melissa Dubois

Melissa Dubois

COO at Smartup Scale

Digital & IT Transformation Consultant | Financial Services Expert | ex Ernst & Young (EY) | E-Learning Coach | Innovation Workshops Facilitator.

Our Values

Client First

Our clients always come first. We only consider a project successfully executed if our clients found success. To ensure this, we provide the necessary resources and information to our clients. We focus on the project at hand and work wholeheartedly towards a successful completion. The scope of our performance is not limited to just ‘good work’. We go above and beyond that to address the real needs of our clients. Whenever there is a choice to be made between Smartup Scale and our clients’ interests, we always put the client first. This way, we deliver value more than our clients expect.

Partnership

We aim to build partnerships with industry leaders as we strive to be the same in ours. This allows us to provide top notch services and we can address any problems our clients’ face. We operate based on certain methodologies for success but adapt them to the needs of each client to ensure their success. We welcome partners from all over the world. If you are committed to helping us solve the problems faced by organizations across the globe, you can become our partner. We guarantee this partnership will prove to be mutually beneficial in the long run.

Trust

Trust is the foundation of any long-lasting relationship and that is what we are committed to building with each client. We operate on a principle of integrity, ensuring that there is a fine line between right and wrong. We don’t shortchange our clients and deliver a performance worthy of the combined skills and experience of our team. To ensure complete trust between our clients and us, we propose the inclusion of a confidentiality clause in the agreement. We encourage our clients to discuss their needs with us openly but on our end we take every step necessary to assure them that their information is safe with us.

MEET

Thomas Hsain

Founder & CEO at Smartup Scale

About Our Founder

Thomas Hsain

Founder at Smartup Scale

Digital & IT Transformation Consultant | Digital Scale & Productization Expert | Keynote Speaker | ex Ernst & Young (EY) | Stanford Executive Education.

Thomas has spent the last decade hands-on in the action helping established companies, SMEs and startups leverage digital technologies to accelerate growth.

A leader in the digital space, Thomas is the Founder & CEO of Smartup Scale raising the bar when it comes to helping companies, large and small, define & implement their most impactful digital and IT projects, design high-value digital experiences, and create value-driven digital products and services.

Thomas has climbed the ladder to some of the most prestigious organizations in the corporate world as he has built his track records leading technology and digital transformation consulting engagements for Ernst & Young (EY) and through Executive Education at Stanford University, connecting practice with model thinking.

Being an entrepreneur at heart, Thomas has been immersed into a range of unparalleled experiences including co-founding global startups, facilitating innovation workshops, speaking at entrepreneurship events and mentoring entrepreneurs in startup accelerator programs, hackathons, and competitions.

Now working specifically with forward-thinking entrepreneurs & intrapreneurs,  Thomas is setting a new standard for how companies leverage digital technologies to accelerate the digital transformation of their cultures, processes, customer journeys and business models.

Get In Touch And Let's Do Amazing Things Together!

Tell us what you need help with and we'll get back to you by email to set up a discovery call to learn more about your company and goals.